What does this cost, and when will we actually see it pay off?›
Our fractional sales management service typically runs at 60–70% of what a full-time sales manager would cost in total comp. For most food and nutrition manufacturers, that means a serious sales management resource without the risk of a full-time hire that leaves in under a year because the role isn't challenging enough. How quickly you see results depends on your team. If you have reps who are capable but undirected, you can see a change in activity patterns and new account movement within the first 60–90 days. If the team needs turnover to get there, that timeline extends to 12–18 months. Either way, the long-term value — a repeatable system for opening new distribution — is worth more than any single new account you'll land.
You've never worked in CPG or food manufacturing. How will you manage a team calling on retail buyers and distributors you've never dealt with?›
This question comes up, and we'd rather address it head-on than sidestep it. Your account reps know category management, slotting fees, promotional trade spend, and how distributor relationships work. Your team's job is to hold that knowledge — our job is to manage the discipline around it: what they're doing to find new accounts, how they're prioritizing their time, whether their pipeline is real or Hopeium, and how they're selling value instead of discounting. We don't need to know the trade to run a weekly pipeline review that forces honest qualification of every opportunity. The product knowledge is yours. The management infrastructure is ours. Those are two different jobs, and confusing them is why sales managers who "know the industry" but can't manage people produce so little.
How long is the engagement? Are we locked in?›
We work month to month — no long-term contract required. That said, we want to be honest about what that means: the real work of building a sales management structure takes 12–24 months to produce the long-term business value you're looking for. Short-term results — improved activity, better pipeline discipline, reps opening new buyer conversations — can show up in 60–90 days. But if you're looking for a one-time fix or a 90-day engagement, that's probably not the right frame. The clients who get the most from this model treat it like a long-term leadership relationship, not a project.
What does a typical week actually look like when you're managing our team?›
Every week includes a sales team meeting focused on new account activity — new buyer meetings booked, line reviews in progress, trade show follow-ups that have moved from warm to qualified. We're reviewing your pipeline, coaching individual reps on how they're handling specific accounts, and flagging which opportunities need to be disqualified so we stop wasting time. Once a month, we do one-on-ones with each rep to work through their individual development — how they're selling value to category managers, what's getting in their way, what behaviors need to change. We also meet with you regularly to stay aligned on where the business is going and what the sales team needs to support that. The work is ongoing and embedded in how your team operates — not a periodic consulting check-in.
We're a smaller brand, just getting into retail distribution. Are we the right fit?›
Our work fits best when you have an outside sales team already in place — typically $3M–$20M in annual revenue, 2–8 account reps hunting new distribution accounts, and a B2B consultative sales process with real margin to work with. If your reps are primarily responding to inbound interest and managing existing distributor reorders — not actively hunting new accounts — our process probably isn't the right fit yet. If you're a brand just beginning to build a distribution footprint with no outside reps, you'd be a better fit for a different kind of support. If you do have an outside team and they're not producing the new account growth you need, that's exactly the problem we're built to solve.
Our reps cover multiple regions and travel to trade shows throughout the year. How can you manage them effectively without being on the road with them?›
This is actually the most important question to get right, and we hear it from every food and nutrition founder we talk to. Here's what we've found in almost 20 years of doing this: the management work that produces results — clear ICP criteria, weekly pipeline accountability, monthly coaching, comp plan alignment — doesn't require being in the field with your reps. Your reps' job is to be in the field. Our job is to build and maintain the structure that makes their field time productive. The belief that effective management means constant travel and personal presence is the same belief that keeps owners managing their teams directly forever. What a rep needs from a manager is clarity on what success looks like, accountability for the right activities, and honest coaching on what they need to change. You can deliver that on a video call. What you can't deliver from a trade show floor is the consistent, structured oversight that makes a team accountable to something other than themselves.
How long before our team actually starts opening new distribution accounts consistently?›
You'll see a change in behavior before you see a change in results. In the first 60 days, reps start showing up to weekly meetings with real pipeline data — new buyer meetings booked, outreach activity documented, trade show leads qualified or disqualified. By 90 days, you should see new accounts entering the pipeline that weren't there before. Whether those convert to signed distribution agreements depends on your rep capability, your product's velocity profile, and the channel you're pursuing. Institutional and foodservice accounts tend to take longer than specialty natural retail. Emergency preparedness institutional deals can move quickly if the right relationship is in place. We'll tell you when the timeline is realistic and when we have a people problem, not just a process problem.
We use broker networks for some of our channels. Does having brokers in the mix complicate things?›
Brokers are a legitimate part of the food and nutrition trade, and we've worked with plenty of companies that use them. The complication isn't the brokers — it's when brokers become a substitute for having direct outside sales reps who are actively managing and developing accounts. Brokers represent many brands; they will follow the path of least resistance. If your direct reps aren't reinforcing broker relationships, tracking which broker accounts are active, and holding brokers accountable for the same new-account activity expectations as your direct reps, the broker channel tends to underperform. Our process works with a broker-and-direct-rep hybrid model — but you need direct outside reps as the foundation. If your entire sales motion runs through brokers with no direct reps, that's a different structure and a different problem than what we solve.